Privacy Policy
How we handle your information
Last updated: April 15, 2026
Relax Inn Motel ("we," "us," or "our") operates the website www.relaxinncapecod.com. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
Information You Provide
When you contact us by phone at (508) 775-0962 or by email at info@relaxinncapecod.com, we receive the information you choose to share, such as your name, contact details, and the dates you are interested in staying.
Booking Information
Online reservations are processed through our third-party booking platform, eZee by Yanolja Cloud Solution, hosted at live.ipms247.com. When you click "Book Now" on our website, you are redirected to their platform. Any personal or payment information you enter during the booking process is collected and handled by eZee under their own privacy policy. We do not collect or store your payment card information on our website.
Information Collected Automatically
When you visit our website, certain information is collected automatically through cookies and similar technologies:
- Google Analytics (G-6F35WF7KC9): We use Google Analytics to understand how visitors use our site. This service collects information such as your IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs. Google Analytics uses cookies to track this information. Google's use of this data is governed by the Google Privacy Policy.
- Google Fonts: Our site loads fonts from Google's servers (fonts.googleapis.com). Google may collect your IP address and browser information when these fonts are loaded. See Google Fonts Privacy for details.
How We Use Your Information
We use the information described above to:
- Respond to your inquiries and reservation requests
- Manage your stay at our property
- Understand how visitors use our website so we can improve it
- Comply with legal obligations
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We share information only in these circumstances:
- Booking platform: Reservation data is processed by eZee (Yanolja Cloud Solution) to fulfill your booking.
- Analytics: Website usage data is processed by Google Analytics as described above.
- Legal requirements: We may disclose information if required by law or to protect the rights and safety of our guests, staff, and property.
Cookies
Our website uses cookies set by Google Analytics to track site usage. These cookies do not collect personally identifiable information on their own. Most web browsers allow you to control cookies through their settings. You can block or delete cookies, though this will not affect your ability to browse our site or make a booking (since booking happens on the eZee platform).
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Data Retention
Google Analytics data is retained according to Google's default retention settings. Contact and booking information is retained as long as necessary to manage reservations and comply with applicable tax and legal record-keeping requirements.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete data we hold about you. To exercise any of these rights, contact us using the information below.
Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Relax Inn Motel
41 Route 28, West Yarmouth, MA 02673
Phone: (508) 775-0962
Email: info@relaxinncapecod.com